Privacy Policy

Welcome to Brand Brew Media (“we,” “our,” or “us”). We are a digital marketing agency based in Chennai, Tamil Nadu, India. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website brandbrewmedia.in or contact us through our contact form.

By using our website you agree to the terms of this Privacy Policy. If you do not agree, please discontinue use of our site.

We collect the following information when you submit our contact form:

• Full Name — to address you personally.
• Email Address — to respond to your enquiry.
• Phone Number — to contact you if needed.
• Service of Interest — to understand what you are looking for.
• Message / Project Details — to assess how we can help you.

We do not collect payment information, sensitive personal data, or any information from children under the age of 13.

The information you provide is used solely for the following purposes:

• To respond to your enquiry or service request.
• To send you a reply or follow-up communication regarding your project.
• To maintain internal records of client and prospect interactions.
• To improve our services based on feedback.

We will never sell, rent, or trade your personal information to third parties for marketing purposes.

Enquiry data submitted through our contact form is stored securely on Vercel Blob Storage, a cloud storage service provided by Vercel Inc. This data is accessible only to authorised members of the Brand Brew Media team through our password-protected admin panel.

We retain your enquiry data for up to 2 years from the date of submission, after which it is permanently deleted. You may request earlier deletion at any time (see Section 7).

When you submit the contact form, we may send you a reply email from brandbrewchennai@gmail.com. We do not subscribe you to any marketing mailing list without your explicit consent.

Our website does not currently use tracking cookies, analytics cookies, or any third-party advertising trackers. We may use essential technical cookies in the future solely to maintain session state; we will update this policy if that changes.

Under applicable privacy laws (including India's Digital Personal Data Protection Act, 2023 and the GDPR for EU residents), you have the right to:

• Access — request a copy of the personal data we hold about you.
• Correction — request correction of inaccurate data.
• Deletion — request that we delete your personal data.
• Objection — object to how we process your data.

To exercise any of these rights, please email us at brandbrewchennai@gmail.com with the subject line “Privacy Request”. We will respond within 14 business days.

Our website may contain links to third-party websites (e.g. Instagram, Facebook, Google Maps, YouTube). We are not responsible for the privacy practices of these sites and encourage you to review their respective privacy policies.

We implement reasonable administrative and technical measures to protect your personal information from unauthorised access, loss, or misuse. Our admin portal is password-protected and data is stored using industry-standard cloud infrastructure.

However, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security of data transmitted to or from our website.

We reserve the right to update this Privacy Policy at any time. Changes will be reflected by updating the “Last updated” date at the top of this page. Continued use of our website after any changes constitutes your acceptance of the revised policy.

If you have any questions about this Privacy Policy, please reach out: